- Selling your data
- Never
- Ad trackers
- None
- Requests answered
- Within 30 days
- Prospect records kept
- Up to 24 months
The short version
- We collect what you type into our forms and bookings, plus basic visit information.
- We do not sell your personal information or share it for other companies' advertising.
- Data your business stores in Sunwell CRM belongs to your business and is covered by the DPA.
Summaries on this page help you read it. The full text is what applies.
Who we are
In short: Sunwell Technologies LLC runs our sites and apps.
Sunwell Technologies LLC, a Delaware limited liability company, runs sunwelltechnologies.com, sunwellcrm.com, Sunwell CRM and Sunwell Mint (our proposal, agreement and invoicing workspace). Contact hello@sunwelltechnologies.com or PO Box 935, Madera, CA 93639.
What we collect
In short: What you type in, campaign visits, proposal views and account records.
- Forms and bookings: name, company, email, phone, the time you pick, the tools and costs you enter in our calculators, and any message.
- Campaign visits: when you open our emails or visit our campaign pages, our marketing system (Spark) records the page, campaign, referring link and actions such as starting a form or booking a call, linked to the email the message was sent to.
- Proposals and agreements: access events, timestamps, document interactions, IP address and browser information when you view a shared proposal, and signer details and the accepted version when you sign.
- Customers: account and staff details, invoices, subscription records, payment-provider references, support requests and security logs.
How we use it
In short: To reply, deliver, bill, support and keep things secure.
To reply to you, hold the call you booked, prepare and deliver proposals and services, bill and support customers, keep our services secure, prevent misuse, keep legal and accounting records, and understand which pages and campaigns work.
Who helps us
In short: A short list of providers, each limited to its job.
| Provider | What they do |
|---|---|
| Vercel | Website hosting |
| Railway | Application hosting |
| Supabase | Database, sign-in and file storage |
| Stripe | Payments |
| Calendar scheduling and fonts | |
| Cloudflare | DNS and email routing |
| Resend or our configured email provider | Service email |
| Spark | Campaign email and tracking |
Payment details are entered with Stripe. We keep payment references and status, never full card numbers.
What we do not do
In short: No selling data, no ad trackers, no AI training on your data.
We do not sell personal information or share it for cross-context behavioral advertising. We do not run third-party advertising trackers. We do not use customer data to train AI models.
How long we keep it
In short: Only as long as needed, then deleted.
| Record | Kept for |
|---|---|
| Prospect forms and bookings | While we talk, then up to 24 months unless you become a customer or ask us to delete sooner |
| Customer account records | Life of the account plus the 30-day export window |
| Accounting, tax and signed agreements | Generally 7 years, as the law requires |
| Backups | Until they expire on their normal schedule |
Your choices
In short: Ask to see, fix, export or delete. Reply within 30 days.
Ask to see, correct, export or delete information we hold about you, or opt out of campaign emails with the link in any email. Residents of California and other states have rights under their state law, and we honor them the same way for everyone. Email hello@sunwelltechnologies.com. We reply within 30 days and may verify your identity first.
Your customers' data in Sunwell CRM
In short: Your customer list belongs to you.
Information your business stores in Sunwell CRM about your own customers belongs to your business. We process it only on your instructions under the Data Processing Addendum. Requests from your customers go to you, and we help you answer them.
Cookies, security and changes
In short: Sign-in storage only in our apps; dated updates.
Our apps use browser storage for sign-in sessions and preferences. Our websites use the privacy choices control to manage optional tracking. We use access controls, protected credentials and encryption in transit, but no system can be guaranteed completely secure. Our services are for businesses and are not directed to children under 16. We date every update and give notice of material changes.
Questions about this document?
Ask before you sign. Email hello@sunwelltechnologies.com, or write to Sunwell Technologies LLC, PO Box 935, Madera, CA 93639.
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