Acceptable Use Policy

In short: Only message people who agreed to hear from you.

• Get the consent the law requires before sending marketing texts, calls or emails, and keep a record of it.
• Honor STOP, unsubscribe and do-not-call requests promptly. Our tools record opt-outs; do not work around them.
• Identify your business in every message and follow carrier registration rules for business texting.
• Do not send messages to purchased or scraped lists.

In short: Nothing illegal, harmful or shared outside your business.

• No unlawful, deceptive, defamatory or infringing content.
• No malware, phishing or attempts to access accounts or data that are not yours.
• No load testing, scanning or probing of our systems without written permission.
• No reselling, sublicensing or sharing seats outside your business unless your order allows it.

In short: We tell you, limit only what is needed and help you fix it.

If use breaks this policy or puts others at risk, we may limit the affected feature after telling you, or immediately where needed to stop harm. We will tell you what happened and how to restore normal use.